- 目錄
崗位職責(zé)是什么
店鋪店長(zhǎng)是零售業(yè)務(wù)的核心管理者，負(fù)責(zé)整個(gè)店面的日常運(yùn)營(yíng)和團(tuán)隊(duì)管理，確保店鋪的高效運(yùn)行，為顧客提供優(yōu)質(zhì)的購(gòu)物體驗(yàn)。
崗位職責(zé)要求
1. 具備出色的領(lǐng)導(dǎo)力，能夠激勵(lì)和指導(dǎo)團(tuán)隊(duì)成員達(dá)成銷售目標(biāo)。
2. 熟悉零售業(yè)的市場(chǎng)動(dòng)態(tài)，了解消費(fèi)者需求和行業(yè)趨勢(shì)。
3. 擁有良好的商業(yè)意識(shí)，能制定有效的銷售策略和促銷活動(dòng)。
4. 能夠有效地處理客戶投訴，維護(hù)品牌形象。
5. 精通庫(kù)存管理和財(cái)務(wù)報(bào)告，確保店鋪運(yùn)營(yíng)的經(jīng)濟(jì)效率。
6. 具備優(yōu)秀的溝通技巧，能與供應(yīng)商、員工及上級(jí)保持良好關(guān)系。
崗位職責(zé)描述
店鋪店長(zhǎng)的角色涵蓋了多個(gè)層面，他們既是團(tuán)隊(duì)的導(dǎo)師，也是業(yè)務(wù)的策劃者。他們需要密切關(guān)注銷售數(shù)據(jù)，分析業(yè)績(jī)，調(diào)整銷售策略以提升業(yè)績(jī)。店長(zhǎng)需要營(yíng)造一個(gè)積極的工作環(huán)境，通過培訓(xùn)和發(fā)展計(jì)劃，提升員工的技能和服務(wù)水平。
在客戶服務(wù)方面，店長(zhǎng)必須確保每一位顧客都能得到滿意的服務(wù)，及時(shí)解決任何可能出現(xiàn)的問題。他們還需要定期評(píng)估店面的展示和布局，以優(yōu)化顧客的購(gòu)物體驗(yàn)。
此外，店長(zhǎng)需監(jiān)控庫(kù)存水平，確保商品的充足供應(yīng)，同時(shí)避免過度庫(kù)存導(dǎo)致的資金占用。他們還需要準(zhǔn)確編制財(cái)務(wù)報(bào)告，以便于管理層了解店鋪的盈利狀況和成本控制。
有哪些內(nèi)容
1. 團(tuán)隊(duì)管理：招募、培訓(xùn)、評(píng)估員工，設(shè)定個(gè)人和團(tuán)隊(duì)目標(biāo)，進(jìn)行績(jī)效考核。
2. 銷售管理：制定銷售計(jì)劃，實(shí)施促銷活動(dòng)，追蹤銷售業(yè)績(jī)，調(diào)整銷售策略。
3. 客戶服務(wù)：處理顧客投訴，維護(hù)客戶關(guān)系，提升客戶滿意度。
4. 庫(kù)存控制：管理庫(kù)存水平，確保商品流轉(zhuǎn)順暢，避免庫(kù)存積壓。
5. 財(cái)務(wù)管理：編制預(yù)算，監(jiān)控店鋪開支，確保盈利目標(biāo)的實(shí)現(xiàn)。
6. 市場(chǎng)分析：研究市場(chǎng)趨勢(shì)，了解競(jìng)爭(zhēng)對(duì)手，調(diào)整經(jīng)營(yíng)策略以適應(yīng)市場(chǎng)變化。
7. 陳列與環(huán)境：優(yōu)化店面布局，確保商品展示吸引人，維護(hù)店鋪清潔與安全。
8. 供應(yīng)商關(guān)系：協(xié)調(diào)與供應(yīng)商的關(guān)系，確保商品質(zhì)量和供應(yīng)穩(wěn)定。
作為店鋪店長(zhǎng)，他們的工作不僅是確保日常運(yùn)營(yíng)的順利，更是要通過戰(zhàn)略規(guī)劃和創(chuàng)新思維，推動(dòng)店鋪持續(xù)發(fā)展，提升品牌在市場(chǎng)中的競(jìng)爭(zhēng)力。
店鋪店長(zhǎng)崗位職責(zé)范文
第1篇 店鋪店長(zhǎng)（奢侈品）——唐山百貨崗位職責(zé)描述崗位要求
職位描述：
【崗位職責(zé)】
1.負(fù)責(zé)店面的管理工作，保證店面人員安排與業(yè)績(jī)目標(biāo)的完成；
2.對(duì)店面員工管理，培訓(xùn)及評(píng)估；
3.確保完全了解并嚴(yán)格遵守店鋪所有安全程序；
4.確保不斷學(xué)習(xí)了解產(chǎn)品知識(shí)，包括目標(biāo)客群、產(chǎn)品系列和銷售指標(biāo)；
5.維護(hù)及推廣公司的品牌形象；
6.收集完善店鋪客戶數(shù)據(jù)庫(kù)，維護(hù)vip客戶，開發(fā)新客戶。
【職位要求】
1.五年以上品牌零售工作經(jīng)驗(yàn)，有奢侈品、手表、珠寶等零售行業(yè)工作經(jīng)驗(yàn)者優(yōu)先；
2.三年以上團(tuán)隊(duì)管理經(jīng)驗(yàn)，有店長(zhǎng)行業(yè)經(jīng)驗(yàn)者優(yōu)先考慮；
3.大專及以上學(xué)歷，熟練使用office辦公軟件；
4.形象氣質(zhì)佳，有較強(qiáng)的領(lǐng)導(dǎo)能力，性格活躍，有工作熱情，服務(wù)意識(shí)強(qiáng)。
第2篇 店鋪店長(zhǎng)/經(jīng)理——acne sudio崗位職責(zé)描述崗位要求
職位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studio as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studio checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studio franchise manual
ensure that the visual standard are following the acne studio guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by the full treatment
follow set seasonal planning provided by acne studio
第3篇 店鋪店長(zhǎng)崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
1、負(fù)責(zé)整個(gè)店鋪的日常運(yùn)營(yíng)，配合公司的各項(xiàng)營(yíng)銷策略的實(shí)施；
2、負(fù)責(zé)做好貨品銷售記錄、盤點(diǎn)、賬目核對(duì)等工作，按規(guī)定完成各項(xiàng)銷售統(tǒng)計(jì)工作；
3、店內(nèi)員工管理，店務(wù)規(guī)劃等工作；
4、執(zhí)行公司下達(dá)的各項(xiàng)任務(wù)；
5、監(jiān)督商品的要貨、上貨、補(bǔ)貨，做好進(jìn)貨驗(yàn)收、商品陳列、商品質(zhì)量和服務(wù)質(zhì)量管理等有關(guān)作業(yè)；
6、監(jiān)督門店商品損耗管理，把握商品損耗尺度；
崗位要求：
1、高中以上學(xué)歷；
2、具有較強(qiáng)的溝通能力及服務(wù)意識(shí)，吃苦耐勞；
3、年齡18-35歲，身體健康。
4、熱愛烘焙行業(yè)
每滿1年可加一次工齡工資
月休四天，法定節(jié)假日三倍工資；工作時(shí)間八小時(shí)制，包住有餐補(bǔ)。
第4篇 店鋪店長(zhǎng)/經(jīng)理——isabel marant崗位職責(zé)描述崗位要求
職位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about isabel marant as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the isabel marant checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the isabel marant franchise manual
ensure that the visual standard are following the isabel marant guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by the full treatment
follow set seasonal planning provided by isabel marant.
第5篇 店鋪店長(zhǎng)/經(jīng)理——golden goose（上海國(guó)貿(mào)匯one itc）崗位職責(zé)描述崗位要求
職位描述：
日常營(yíng)運(yùn)：
1.通過指導(dǎo)和訓(xùn)練建立有能力而強(qiáng)大的團(tuán)隊(duì)， 建立團(tuán)隊(duì)精神及團(tuán)隊(duì)內(nèi)部溝通
2.負(fù)責(zé)每日店鋪營(yíng)運(yùn)以確保每日完成銷售指標(biāo)
3.組織店鋪晨會(huì)， 保持店鋪高度整潔
4.控制發(fā)票和滿足預(yù)算目標(biāo)，管理銷售收入和備用現(xiàn)金
5.向辦公室及零售經(jīng)理匯報(bào)費(fèi)用， 銷售報(bào)告及分析
6.維護(hù)店鋪陳列以確保商品的展示和品牌的形像
7.日常庫(kù)存管理
員工管理：
1.根據(jù)公司政策管理員工的表現(xiàn)
2.時(shí)常提供上崗培訓(xùn)和指導(dǎo)來發(fā)展和提高銷售人員的能力
銷售指標(biāo)：
1.管理， 指導(dǎo)和鼓舞員工完成銷售目標(biāo)
2.為銷售人員提供現(xiàn)場(chǎng)支持以便完成銷售目標(biāo)
客戶服務(wù)和發(fā)展：
1.處理員工投訴
2.發(fā)展和維護(hù)vip客戶
3.跟蹤和維護(hù)公司客戶信息數(shù)據(jù)
4.管理，指導(dǎo)和激發(fā)員工提供卓越的客戶服務(wù)以確?？蛻魸M意
職位要求：
1.五年以上店鋪經(jīng)理經(jīng)驗(yàn)
2.熟悉女裝時(shí)尚及奢侈品行業(yè)， 了解品牌及時(shí)尚趨勢(shì)的發(fā)展
3.具有良好的溝通技巧及人際關(guān)系
4.注重客戶服務(wù)和結(jié)果
5.積極主動(dòng)，注重形象及細(xì)節(jié)
第6篇 店鋪店長(zhǎng)/經(jīng)理——acne studio（深圳萬象城）崗位職責(zé)描述崗位要求
職位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about acne studio as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the acne studio checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the acne studio franchise manual
ensure that the visual standard are following the acne studio guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by the full treatment
follow set seasonal planning provided by acne studio
第7篇 店鋪店長(zhǎng)/經(jīng)理——thom browne（南京德基）崗位職責(zé)描述崗位要求
職位描述：
e_perience:
management background
- at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from thom browne)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the thom browne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the thom browne franchise manual
8. ensure that the visual standard are following the thom browne guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by the full treatment
13. follow set seasonal planning provided by thom browne
e_perience:
management background
- at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from thom browne)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about thom browne as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the thom browne checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the thom browne franchise manual
8. ensure that the visual standard are following the thom browne guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by the full treatment
13. follow set seasonal planning provided by thom browne
第8篇 店鋪店長(zhǎng)/經(jīng)理——j.cricket崗位職責(zé)描述崗位要求
職位描述：
store manager
position based in beijing
responsibility:
- drive store performance and always strive for the highest results
- set， communicate and follow up on the company objectives
- making sure the store is reaching sales budget and goals
- follow up on the j.cricket checklist and take actions where needed
- plan and e_ecute seasonal training (product， service， store operations)
- follow up on set action plans with team of sales associates and area manager
- ensure that the visual standard are following the j.cricket guidelines
- frequent communication with area manager and update when needed
- inspire your team by setting developmental strategies
- ensure all team members have enough knowledge to provide the clients with e_cellent
service
- ensure all team members are working by the full treatment
- follow set seasonal planning provided by j. cricket
e_perience:
management background:
1. at least two years of store managing e_perience for a high-end retail brand. responsible for
the daily sales， operations and staff. worked independently to meet organizational needs.
2. at least two years of e_perience of managing and developing a team with five people or
more. developed employees to a higher position.
people development:
1. e_perience in developing， training and fostering growth of people to be able to meet
organizational needs， develop a seller to a store manager， develop a new employee to a top
seller.
sales and service:
1. e_perience from training people in sales and service. constantly secure that the whole team
deliver service on a high level and above for all clients. developed staff from basic service
level to high level. worked with client books and how to attract traffic to the store.
analyzing:
1. e_perience of analyzing sales figures， kpi and take required actions. take actions when
needed. worked with focus plans to improve the results and constant follow ups.
skills:
1. sales driven and result oriented. focusing on ensuring sales， and service， can see the
weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment without losing
focus on delivering top service.
3. fluent in english (able to communicate and understand information from j. cricket)
4. proficiency in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions
required and always follow deadlines.
7. highly motivated， self initiative and a team player - take own initiative for improvements，
ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented - organize store routines and operations in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. open minded - open minded in all aspects and adaptive to change.
3. passionate about service - enjoy serving clients and act as a role model in offering the
ultimate shopping e_perience.
4. passionate about j.cricket as a brand - willingness to understand the brand and work
actively to stay updated. take own initiative to search information.
about j.cricket
launched by jimin lee， j.cricket offers trans-seasonal separates for the sophisticated，
well-travelled woman.
with a collaborative， interdisciplinary approach to a collection of items， j.cricket， a shanghai
and milan-based brand， appeals to the intellectual and confident woman looking for a versatile
wardrobe.
working with fabric and volume， j.cricket looks to give nobility to a garment by making it
functional as well as creating subtle hints of volume. a genuine desire to give the wearer
freedom of movement translates into une_pected and e_pressive proportions. building
upon the tradition of well-made tailored clothing， j.cricket is devoted to an attention to detail，
celebration of superior craftsmanship and finding meaning through clothing.
each j.cricket piece is made in italy from the finest italian fabrics.
第9篇 廖記棒棒雞店鋪店長(zhǎng)崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
1、接待顧客的咨詢，了解顧客的需求并達(dá)成銷售；
2、負(fù)責(zé)做好貨品銷售記錄、盤點(diǎn)、賬目核對(duì)等工作，按規(guī)定完成各項(xiàng)銷售統(tǒng)計(jì)工作；
3、完成商品的來貨驗(yàn)收、上架陳列擺放、補(bǔ)貨、退貨、防損等日常營(yíng)業(yè)工作；
4、完成上級(jí)領(lǐng)導(dǎo)交辦的其他任務(wù)
職位要求：
1、大專以上學(xué)歷，在同行業(yè)做值班管理2年以上
2、每天都會(huì)保持笑容，樂于善于與人溝通，喜歡從事服務(wù)業(yè)
3、有強(qiáng)烈的學(xué)習(xí)意愿和能力
4、適應(yīng)倒班、晚班和高效的工作節(jié)奏
第10篇 店鋪店長(zhǎng)/經(jīng)理——isabel marant（深圳萬象城）崗位職責(zé)描述崗位要求
職位描述：
e_perience:
managment background - at least 2 years of store managing e_perience for a high end retail brand. been responsible for the daily sales， operations and staff. worked independently to meet organizational needs.
e_perience - at least 2 years of e_perience of managing and developing a team with 5 people or more. developed employees to a higher position.
people development - e_perience of develop， train and forster growt of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service - e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients. developed staff from basic service level to high level. worked with client books and how to drive traffic to the store.
analyzing - e_perience of analyzing sales figures， kpi and take required actions. take actions when needed. worked with focus plans to improve the results and constant follow ups.
business drive - focusing on ensuring sales， service and sales thru
skills:
sales driven and result oriented focusing on ensuring sales， service and sales thru，have the ability to see the weaker points and how to improve them.
organized and service minded . ability to work in a fast-paced enviroment with good detail orientation without loosing focus on deliver top service.
fluent in english (able to communicate and understand information from acne studios)
proifiency in e_cel/word/outlook
a social and outgoing personality
reliable and punctual - sending in reports in time， answering emails in time，take actions recuired and always follow deadlines.
highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvemnents and put them in action.
fle_ibility in regards to working schdule
effective communicator and listner - respect， help and support your team and coworkers.
detail oriented . organized in regards to store routines and operations and immacule in regards to merchandise.
delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
ambitious - always work with the highest ambition and strive for the best results.
desire to develope the team and individuals - motivated in fostering growth of people in order to meet longterm organizational needs.
opend minded - opend minded in all aspects and adaptive to change.
passionated about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
passionated about isabel marant as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
drive store performance and always strive for highest results
set， communicate and follow up on the company objectives
making sure the studio is reaching sales budget and goals
follow up on the isabel marant checklist and take actions where needed
plan and e_ecute seasonal trainings (product， service， store operations)
follow up on set action plans with team of sales associates and area manager
ensure that the studio is following the isabel marant franchise manual
ensure that the visual standard are following the isabel marant guidelines
frequent communication with and update area manager when needed
inspire your team by developmental strategies bot for the studio and individuel level
ensure all team members have enough knowlege to provide the clients with e_cellent service
ensure all team members are working by isabel marant
第11篇 店鋪店長(zhǎng)崗位職責(zé)
店鋪店長(zhǎng) 稀加奇國(guó)際 北京稀加奇國(guó)際文化發(fā)展有限公司,稀加奇國(guó)際,稀奇藝術(shù),稀加奇 崗位描述:
1. 負(fù)責(zé)門店的招聘及管理工作,確保直營(yíng)店的銷售工作順利進(jìn)行;
2. 全面主持店面的管理工作,配合總部的各項(xiàng)營(yíng)銷策略的實(shí)施;
3. 完成銷售業(yè)績(jī);
4. 培訓(xùn)店面員工,并進(jìn)行績(jī)效考核;
5. 商品的要貨、上貨、補(bǔ)貨,做好進(jìn)貨驗(yàn)收、商品陳列、商品質(zhì)量和服務(wù)質(zhì)量管理等有關(guān)工作,并做好相關(guān)系統(tǒng)數(shù)據(jù);
6. 門店各種設(shè)備的維護(hù)保養(yǎng),門店內(nèi)外的清潔衛(wèi)生,負(fù)責(zé)保衛(wèi)、防火等作業(yè)管理;
7. 妥善處理顧客投訴和服務(wù)工作中所發(fā)生的各種矛盾;
8. 負(fù)責(zé)與商場(chǎng)方面對(duì)接以及商場(chǎng)內(nèi)公司活動(dòng)、展覽等組織管理;
9. 完成公司交辦的其他工作。
任職資格:
1. 3年以上行業(yè)從業(yè)經(jīng)驗(yàn);
2. 3年以上門店管理經(jīng)驗(yàn);
3. 熟練掌握office辦公軟件;
4. 具備一定的金蝶系統(tǒng)操作經(jīng)驗(yàn)和能力;
5. 精通團(tuán)隊(duì)管理、客戶管理、商品管理、陳列管理,物流配送,熟悉店務(wù)的各項(xiàng)流程的制定、執(zhí)行;
6. 有奢侈品、藝術(shù)品、雕塑等行業(yè)經(jīng)驗(yàn)者優(yōu)先。
